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Hotels, Resorts & Restaurants

Turn guest WiFi into portfolio intelligence

Every guest WiFi connection is a data point. Across every venue, every hardware vendor, normalized into a single queryable format that your AI agents understand.

The challenges

1

Blind spots across properties

Multi-property operators manage Meraki at one hotel, Aruba at another, and UniFi at the resort. Three dashboards, three APIs, zero unified view of guest behavior.

2

No connection to guest profiles

The front desk has no idea that a returning guest typically spends 2 hours at the pool every visit. WiFi data and PMS/CRM systems live in completely separate worlds.

3

Revenue attribution is guesswork

Which lobby layout drives more F&B upsells? Which conference setup maximizes breakout room usage? Without foot traffic data, these remain unanswered questions.

How GuestNetworks solves it

Unified portfolio intelligence

Every property, every hardware vendor, one canonical data format. Query occupancy across 40 hotels in a single API call. Your agents write once, run everywhere.

Pseudonymized guest journey tracking

HMAC-SHA256 device hashing lets you track repeat visits, dwell times, and zone movement patterns without storing any PII. GDPR-compliant by architecture.

Revenue correlation with real data

Correlate lobby foot traffic with POS data. Measure how pool occupancy affects F&B spend. Build segments like "conference-heavy" or "spa regulars" from actual behavior.

In-room climate signals

Per-room temperature + occupancy state across the portfolio.

ROI Calculator

With 350 guests connecting daily across a portfolio, 40% data capture, and $185 average nightly rate, WiFi intelligence uncovers $9.4M in attributable revenue per year.

Daily Traffic
350/day
Capture Rate
40%
Avg. Value
$185
Annual Impact
$9.5M
in trackable, attributable revenue

Key metrics you will track

Avg. Dwell Time
4.2h
Time guests spend in common areas beyond their room
Repeat Visit Rate
34%
Guests returning within 12 months, tracked via device hash
Pool Occupancy Peak
2:30 PM
Optimal time to deploy F&B service for upsell
Lobby-to-F&B Conversion
18%
Guests who move from lobby zone to restaurant within 30 min
Conference Utilization
67%
Average meeting room usage during booked hours
Check-in Queue Time
8.4 min
Average time devices spend in lobby zone before room zone

Popular connectors for hospitality

Cisco Meraki
Cisco Meraki
HPE Aruba
HPE Aruba
Ubiquiti UniFi
Ubiquiti UniFi
Ruckus
Ruckus
Case Study

Boutique hotel chain discovers $420K in missed F&B revenue

A 12-property boutique hotel group across the Southeast US

After deploying GuestNetworks across all properties, the operator discovered that 23% of lobby guests were leaving the building for meals instead of visiting the on-site restaurant. By repositioning signage based on foot traffic flow data, F&B revenue increased 18% within 90 days.

We had no idea how many guests walked right past our restaurant every day. The data was eye-opening.

Ready to unify your portfolio data?

Start with one property. See results in minutes. Scale to your entire portfolio.