Hoteliers

We understand hospitality and we treat your guests as well as you do by continually looking for improvements in both the level of service that we provide and your operating expenses.

We get paid the same amount no matter how many guest calls we get - so our focus is never diverted from delivering the most seamless experience possible. We stand behind every piece of equipment we install, ensuring that the satisfaction of your guests is never at risk.

Here's what we can do for you:

Full Service HSIA and Front Desk
- 24 x 7 x 365 Technical Support for Guests (including all types of WiFi phones, handhelds, gaming consoles, VPN issues and EMail routing problems)
- 24 x 7 x 365 Technical Support for your Staff Network
- Proactive notification of network problems
- Warranty Claim Assistance for supported hardware
- Daily Network Report for Front Desk

Limited Service HSIA
- 24 x 7 x 365 Technical Support for Guests (Windows and MAC PCs only, no support for WiFi phones, handhelds, gaming consoles, VPN issues or EMail routing problems)

Front Desk (included in Full Service)
- 24 x 7 x 365 Technical Support for your Staff Network
- Secure remote access to DVRs, Managers' PCs, and phone systems

Kiosks and Guest Printing

We understand that technology is only there to support the business. We'll help you accomplish what you need to do with a reasonable budget. Our clients know that if they need to operate on a shoestring budget or defer a capital expense for 18 months we'll be there to help them get it done.