Guests

We provide 24 x 7 x 365 technical assistance for network connectivity at our supported locations.
Please call: 208-331-1316 x1 OR 866-286-9473 x1

Note that we provided limited support for:
- Gaming Consoles (every XBox requires a call to support to connect and you may also need to call for a PS3 or Wii)
- Handhelds and Phones (iPhones, blackberry, etc.)
- VoIP phones and applications
- Windows versions prior to XP
- Linux or Linux-based appliances
- Media Streaming (including Netflix)
- E-Mail applications

We cannot provide support for application software - including Microsoft Office or any Apple program other than Safari. Support for Microsoft Outlook or Mail is limited to connectivity and SMTP services.

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We support more than 100,000 unique users every year across dozens of locations. More than 99% of those users consistently connect and stay connected without assistance because we are dedicated to reliability and proactive maintenance (figures are annualized counts based on summer 2010 data.)